Kareo Inc

Sales Development Manager

Marketing - Lead Generation - Irvine, CA - Full Time

The Position

Sales Development Manager


What We Need

The Sales Development Manager will supervise a team of high-performing outbound Sales Development Representatives (SDRs) to achieve revenue targets, optimize processes and results, and educate healthcare providers on how Kareo can help. You’ll work with world-class marketing and sales teams to help take Kareo to the next level – and we’ve invested in the tools and resources to help get us there. If you enjoy a high-visibility role, putting your “stamp” on things, crushing targets and mentoring our future account executives, this is the job for you! Expand your high-tech, SaaS experience and join our award-winning company.


Who We Are

Kareo is the only cloud-based medical technology platform purpose-built to meet the unique needs of independent practices. Today we help over 65,000 providers in all 50 states run more efficient and profitable practices, while delivering outstanding patient care. Kareo is the first technology platform that helps independent practices find more patients, manage their care with a fully certified and easy to use EHR, and get paid quickly – all in one complete and integrated package. Kareo has received extensive industry recognition, including the Deloitte Technology Fast 500, Inc. 5000, Black Book's #1 Integrated EHR, Practice Management and Medical Billing vendor, and the top of the Gartner Front Runners Leaders Quadrant. Our mission is to help independent practices succeed in an ever-changing healthcare market. For more information, visit www.kareo.com.


Here are a few qualities we look for in our candidates:

  • Entrepreneurial with unrelenting drive to succeed and win, sense of urgency, and passion for the work
  • Must be innately customer oriented and connect with our purpose of helping independent practices
  • All-around good teammate who is cooperative, approachable, and dedicated to helping others succeed
  • Proven ability to think creatively and drive innovation in the market and within our company
  • Committed to becoming an enthusiastic ambassador of our unique and positive corporate culture


Your Area of Focus

  • Manage, lead, mentor and coach a team of SDRs
  • Act as a leader, empowering the team to exceed targets every month by mastering our value proposition and lead development process
  • Create, communicate, and track individual team goals
  • Spend a significant part of your day coaching and helping your team.
  • Consistently work to improve the team’s conversion rates
  • Utilize sales enablement tools to drive conversion and team success – i.e. OutReach and Salesforce.
  • Foster a strong relationship and processes between the Lead Development and Sales Teams.
  • Collaborate with the marketing teams to help develop assets and tools to support the efforts and results of the SDR team
  • Go above and beyond to ensure team synergy and best practices are in utilized
  • Nurture and grow the team and help them reach their next career goal. This team is all about learning and growing!
  • Be willing to test, optimize and test again!


Your Professional Qualifications

  • Extensive outbound lead generation experience and success
  • Ability to motivate a team and coach them to surpass their goals
  • A profound desire to be part of something bigger than yourself and the confidence to deliver that message to our customers
  • Mastery of the sales funnel from inbound, nurture to cold calling
  • A minimum of 2 years’ experience in lead development or sales, as well as experience training, coaching or leading a team
  • Have a track record of regularly meeting or exceeding targets
  • Tech-savvy, love to help others, and passionate about sales
  • Self-starter with strong work ethic and drive to succeed
  • Experience working in a Salesforce and a sales enablement tool like Outreach
  • Ability to thrive in a task and goal-driven environment
  • Outstanding written and verbal communication skills
  • Success building strong and healthy teams


Our Values

  • Passionate - Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.
  • Customer-Focused - Dedicated to Customer Success: Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.
  • Collaborative - Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
  • Growing - Constant Growth: We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.


Kareo is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 


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