Kareo

Senior Network Operations Engineer (DevOps/NetOps)

DevOps - Heredia, Costa Rica - Full Time

 

The Position

Senior Network Operations Engineer (DevOps/NetOps)

 

What We Need

A Senior NetOps Engineer to be  part of an innovative team, who are on a continuous mission of building bulletproof, scalable, and secure private and public cloud environments for our customers and users. If you think hard is fun and get bored easily if you aren’t challenged, this might be the place for you. We are looking for someone who has an insatiable thirst for technology, desire to learn and grow  individually, with the team, and with the business. Our ideal candidate is someone who has a passion to lead, architect, design, document, and implement comprehensive platform solutions using security best practices.

 

Your Area of Focus

  • Implement products, platforms, software, hardware, or appliance-based solutions related to network and network security
  • Perform system and network maintenance including service packs, patches, hot fixes and security configurations
  • Monitor the infrastructure and network by responding appropriately to alerts and events
  • Use tools for administration, maintenance, automation, and visualization reporting
  • Respond to incidents from triage through resolution, including escalations, where appropriate
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
  • Provide data center support where appropriate
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
  • Participate in on-call rotation
  • Responsible for up-time and performance SLAs
  • Partner with Security, IT, and software development teams.

 

Your Professional Qualifications

  • 7+ years of experience in system and network configuration, installation, and troubleshooting
  • Must have an understanding of open-source and other tools to assist in maintenance, monitoring, troubleshooting and performance analysis
  • Must be familiar with various platforms – VMWare, Windows 2016 Clustering, Cisco, HP, F5, Dell Blades
  • Must be familiar with iSCSI / NFS / SAN Storage (Purestorage, NetApp)
  • Must have excellent communication and problem-solving skills, attention to detail
  • Automation mindset using Powershell, Ansible, Terraform, Python
  • Expert in Windows and Linux OS management

 

 

 

Our Values

  •  Passionate - Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.
  •  Customer-Focused - Dedicated to Customer Success: Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.
  •  Collaborative - Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
  • Growing - Constant Growth: We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.

 

Kareo is an equal opportunity employer.  All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 

Apply: Senior Network Operations Engineer (DevOps/NetOps)
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